The City of Leavenworth is currently experiencing a significant technical difficulty with our phone system, rendering City Hall unable to reliably receive incoming calls.
Our service provider, LocalTel, has confirmed a widespread network outage is impacting service delivery. LocalTel is actively working to resolve the problem as quickly as possible, and we apologize for the interruption this causes to our residents and partners.
How to Connect with City Hall:
We appreciate your patience and ask that you use the following alternative methods to contact us:
- 📧 General Inquiries: For non-urgent matters, please email us directly at hello@col.dev.3sherpas.com.
- 🌐 Department Contacts: For specific department emails (e.g., permits, utilities, tax office), please visit our official Contact Us page: Contact Us – City of Leavenworth
- 👋 In-Person Engagement: We encourage you to join us in person tonight for our Community Engagement Night at the Festhalle from 4:00 PM to 7:00 PM.
We will post an update to this notice as soon as our phone services are fully restored. Thank you for your understanding.
Last Updated: [November 18, 2025 at 11:00 AM]
